Latest Bookings Updates

UPDATED: 04.03.2021, 11:17

In light of the UK Government’s most recent announcement on Monday 22nd February 2021 regarding the national lockdown in the UK, we hope to open on Monday 12th April 2021.

If your booking falls into our affected breaks our team will contact you, please do not contact them as they will be extremely busy making their way through bookings and contacting guests.

We know our guests have concerns and queries regarding the COVID-19 lockdown and Government guidelines and we understand those concerns. This page is intended to keep all of our guests up-to-date with the latest information surrounding the current situation and we will work to keep this updated as and when we receive new information.

 

We hope to reopen from Monday 12th April 2021* in line with the Government guidelines.

 

FOR HOLIDAYS UP TO AND INCLUDING ARRIVAL DATES OF FRIDAY 9th APRIL 2021

At this moment in time, if your holiday has an arrival date up to and including 9th April 2021 we are able to offer the following options;

  • We will be able to transfer** your holiday to alternative dates and waive the administration fee.
  • If a transfer is not appropriate for your party, then we will be able to offer you a full refund.

If you would like to transfer your holiday, if there is a difference in price then you will need to pay the price difference if any applies, however any extra to be paid will be due 8 weeks before your new arrival date as shown on your updated confirmation. All transfers will be subject to availability.

Our team will be in touch with guests whose bookings are affected by the latest Government update and thank you for your patience in the meantime.

 

If your holiday start date is on or after 12th April 2021, at this time your holiday is not affected and will still be going ahead*.

*Subject to change in line with Government guidance

**Subject to availability

 

Facilities and Entertainment

Available Facilities From 12th April 2021 at the earliest.
With CoViD-19 mitigating measures in place.

Indoor Swimming Pool
Crow’s Nest High Ropes Course
Sky Tykes Course
Outdoor Climbing Wall
Mini Golf
Hire Karts and Bikes
Quarterdeck Restaurant – takeaway only, reduced menu
Yacht Club Bar and Posh Plaice Fish & Chips – takeaway only
MUGA
Outdoor play areas

 

Available Facilities from 17th May 2021 at the earliest.
Along with the facilities which are listed above to open on 12th April, the following will be available from 17th May 2021 at the earliest with CoViD-19 mitigating measures in place.

Indoor Go Active Activities program
Limited Evening Entertainment
Bingo
Family Entertainment Centre
Richardson’s Arcade
Quarterdeck Restaurant – open for dine-in table service
Yacht Club Bar and Posh Plaice Fish & Chips – open for dine-in table service
Fitness room – restrictions in place
Ellie Club – restrictions in place

 

By 21st June 2021 at the earliest, we hope to have open our full Hemsby Beach Holiday park facilities.
Along with the facilities which are listed above and With CoViD-19 mitigating measures in place, this includes;

Indoor soft play
Pool tables, Air Hockey, Darts available for use in our Yacht Club Bar
Solarium
Water Go Active activities


Take a look at our updated procedures

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